Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-metris-collision-repair.dentrepair-talk.com (hereafter referred to as “Mercedes Metris Collision Repair” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy guides our practices when:

  • You utilize our applications, services, or website as an authorized user
  • You visit websites linked to this Privacy Statement
  • We communicate with you via newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your account creation and login.
  • Payment Information: Data related to transactions, billing, and payment methods.
  • Financial Information: Financial records and banking details for processing payments.
  • Purchase Information: Product or service purchases, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and preferences.
  • Location Data: Geographic positioning data collected from your device (with your consent).
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data obtained through social media integrations, if you choose to connect your accounts.
  • Product Information: Details about products you interact with on our platform.

We collect this data through direct input from users, interactions with our services, and automated technologies such as cookies and tracking pixels. Additionally, third parties may share personal information with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are categorized as:

  • Strictly Necessary: Essential for navigation and functionality of our services.
  • Preference: Remembering user preferences to personalize content.
  • Analytics: Tracking site usage to improve performance and delivery.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law for the original purpose collected. Once this purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

Mercedes Metris Collision Repair has implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We utilize encryption for secure communication and engage trusted third-party processors who adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate action to rectify the issue.

Your Rights (Depending on Your Location)

In accordance with applicable privacy laws in various jurisdictions, you may have specific rights regarding your personal data, including:

  • Access or rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to processing
  • Data portability
  • The right not to be subject to automated decision-making and profiling

To exercise these rights or if you have any data-related queries, please reach out to our privacy team using the contact details provided.

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us: